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Drive your dream with Bowater Toyota

Let's not beat around the bush. Reputations are earnt the hard way.

hilux forestry

The locals love the Toyota Hilux. It has been the regions top selling new vehicle for a very long time. There is a reason for that. We live in a demanding area, and the vehicles we need to use on the land need to be tough enough to cope. The Toyota Hilux has proved time and time again that it is, that is why the companies that rely on it keep coming back. Click here to learn more about the all new 2016 Toyota Hilux. 

Bowater Toyota needs a new Service Advisor in the Richmond Service Department

Written by BMG Media.

Update: 1st September 2017: This position has now been filled.

2017 richmond hero1

The region's leading, and multi award winning, Automotive Franchise Dealer has a position that has just become available for a Service Advisor in our high-performing service team. Not only will your skills and expertise be well rewarded, you will also have the opportunity of further career development

The applicant will need to have experience, be self starting, and be highly motivated. 

An excellent remuneration package is offered to the successful applicant, along with the opportunity to join a great team in a stimulating and supportive work environment. You will also enjoy the benefits that working for the Bowater Motor Group offers, such as access to ongoing and continued training, keeping you up to date with the latest automotive technology. 

Key tasks for this role include:

  • First line contact for our customers
  • Determining and arranging customer service needs
  • Administration skills at a high accurate level

Responsibilities: 

  • Meet with customers and determine their needs for repair and/or service of their vehicle issues
  • Increase customer satisfaction by building customer relations
  • Maintain the company's standards for ethical business practices, professional image, orderliness, customer service and good employee and community relations.
  • Monitor the progress of each vehicle throughout the day, and updating customers frequently
  • Increase profitability by maximizing sales & execute retail promotions.
  • Responsible for overseeing the technician working on customers' vehicle including their time management/efficiency, parts ordering, job completion times.
  • Oversee and participate in quality control.
  • Participate in the development and documentation of Standard Operating Procedures as appropriate.

The successful applicant must possess a strong eye for detail and the highest standard of numerical accuracy, fast and accurate data entry skills, and outstanding customer service skills. We pride ourselves on the relationship we have with our customers, and you'll be a key part of building that rapport. The ability to cope with pressure and meet deadlines is essential, as is organisation, motivation and the determination to succeed. You don't have to have come from a role within the automotive industry previously, but an appreciation of vehicles will certainly help you out!
In order to be considered for this role you will also need to possess the following:

  • A can-do attitude
  • A clean New Zealand Driver's License
  • New Zealand residence

All Applicants will be treated in complete confidence.
Applicants for this position should have NZ residency or a valid NZ work visa.

Contact the Service Manager Nick Collins for an interview
This email address is being protected from spambots. You need JavaScript enabled to view it. or call us on 03 546 9269

Meet the Bowater Toyota Team

Steve Webster - Sales

2017 toy stevew01Steve Webster moved here with his wife Gail and then two teenage daughters from London in the UK at the end of 2012. He came to Nelson after a varied career culminating in working for the NHS (National Health Service) as Technical Projects Manager. He joined us bringing with him an excitement for discovering a new lifestyle, making new friends and growing business networks in a brand new town.

He is an old fashioned kind of guy, with a love of old fashioned customer service - pop down for a coffee or tea and have a chat to Steve, he will get you into your dream vehicle easier than you ever thought. 
Click here to learn more about Steve, or to contact him directly.